Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the Elegance website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Elegance website, mobile application, or any other services provided by Elegance (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not use the Services.

2. Changes to Terms

We may modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

3. Account Registration

To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Services, you agree to the collection and use of information in accordance with our Privacy Policy.

5. Products and Orders

All product descriptions, including pricing and availability, are subject to change without notice. We reserve the right to limit quantities, refuse service, and cancel orders at our sole discretion.

When you place an order, you are making an offer to purchase the products. We reserve the right to accept or decline your offer for any reason, including product availability, errors in product or pricing information, or problems with your account.

6. Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

7. Returns and Refunds

Our return and refund policy is outlined in our Shipping & Returns page. By making a purchase, you agree to the terms of this policy.

8. Intellectual Property

All content on the Services, including text, graphics, logos, images, and software, is the property of Elegance or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent.

9. User Content

By submitting content to the Services (such as product reviews or comments), you grant Elegance a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or control all rights to the content you submit, that the content is accurate, and that use of the content does not violate these Terms or cause injury to any person or entity.

10. Prohibited Uses

You agree not to use the Services:

  • In any way that violates any applicable law or regulation
  • To transmit any material that is defamatory, obscene, or offensive
  • To impersonate or attempt to impersonate Elegance, an Elegance employee, or another user
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services
  • To attempt to gain unauthorized access to the Services or related systems

11. Disclaimer of Warranties

THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12. Limitation of Liability

IN NO EVENT SHALL ELEGANCE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

14. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in New York, New York.

15. Contact Information

If you have any questions about these Terms, please contact us at legal@elegance.com.

Last Updated: June 1, 2024